Setting Up a Complete Customer Experience (CX) System with Tidio for Free
Hey there, folks! If you're looking to step up your game in customer experience without breaking the bank, you've come to the right place. Today, I'm going to show you how to set up a complete Customer Experience system for FREE using Tidio. Yep, you heard that right—free!
[Go to tidio.com]
First things first, head on over to tidio.com. It’s the starting point for all the magic we're about to unleash.
[Signup for a new account]
Once you're there, hit that sign-up button. The signup process is straightforward. You’ll fill in your details, like your email, password, and website url. After that, you'll go on to the onboarding process, where you'll start filling in some of your business peculiarity for a well tailored dashboard. you in control at this point. and you're good to go.
[Login]
Alright, now that you’re verified , go ahead and log in. Just enter your email and password, and you're in!
Welcome aboard! You're now in your all-in-one CX management space. It’s like your command center for all things customer experience.
[DASHBOARD TOUR]
Let’s take a quick tour of the dashboard. running you down on its basic features on this video, while on a seperate videos we would go deeper on each of this features.
So, On the left-hand side, you'll see all the main navigation options.
[Main Dashboard View]
The main dashboard gives you an overview of everything – your chats, campaigns, analytics, and more. It’s like your mission control center.
[Inboxes]
Next up, we have the inboxes. Here, you can manage all your customer interactions from one space. like whatsapp, instagram, facebook messenger, the tidio chat widget, email inbox. But don’t worry, we’ll dive deeper into this shortly.
[Lyro AI-Chatbot]
Then, there’s Lyro, the AI-chatbot. This is where automation meets customer service. We'll also be exploring this too in details in a bit.
[Flows]
Now, let's talk about flows. These are pre-determined chatbot flow designs that help streamline your conversations with customers. We’ll also get into the nitty-gritty of this soon in a seperate video .
[Campaigns]
Up next, campaigns. Just think email marketing, automations, and more. well, We would also show you about this powerful feature in details too.
[Customers]
Moving on to customers – which are your contacts. This is where you keep track of all your customer details. We'll also delve deeper into this as well.
[Analytics]
Analytics is next. Here, you’ll find board views and insights to help you understand your customers better. We’ll also go deeper into this fascinating feature soon.
[Get Started Steps]
Then, we have the 'Get Started' steps to tick off. These are quick wins to help you get up and running faster.
[Integrations]
Let's not forget about integrations. Tidio plays well with others, allowing you to connect with your favorite tools seamlessly.
[Settings]
Now we have Settings, this where you can customize Tidio to fit your needs perfectly. We'll also explore the different options available here to get you properly set up and running.
[Profile]
Last but not least, your profile. Here, you can manage and view the summary of your personal settings and preferences.
just look towards the bottom left corner of your screen. You'll see a little profile icon there Click on it,
- your profile pop-ups
And there you have it, folks – a quick overview of setting up your complete CX system for free with Tidio. Stay tuned for our upcoming videos where we’ll dive deeper into each feature.
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