Master Your Contact Properties on tidio- Step by step guide
Hey there, folks! Welcome back to our Tidio tutorial series. Today, we're diving into Part 7, where we'll explore the ins and outs of setting up contact properties. And guess what? It's all for free! Yep, you heard it right. So, let's get started.
As always, head over to your trusty Tidio dashboard. If you've been following along, we've covered a lot of ground, from setting up profiles to configuring channels. Now, it's time to tweak some settings. Find that gear icon in the bottom left corner of your dashboard, and click on it. We're heading into the General tab, where the magic happens.
Before we delve into contact properties, take a quick peek at the Download Apps section. Tidio offers convenient mobile and desktop apps, giving you 24/7 access to your chats and inbox. Whether you're on the go or glued to your desktop, Tidio has you covered.
Now, onto the main event: Contact Properties. Think of these as your secret sauce for personalized customer interactions. They're like variables where you can stash all sorts of contact info for future use. To create one, simply hit that inviting blue button that says "Create a Contact Property." A user-friendly interface pops up, allowing you to give your property a label and choose its type—text, email, phone, you name it. Pro tip: Stick with text to capture any kind of data seamlessly.
Once you've filled in the blanks, hit that create button, and voilà! You've just added a shiny new contact property to your arsenal. But wait, there's more! You can even make it visible when needed, making it a breeze to identify contacts with specific properties assigned to them. It's like having your own personal data assistant.
And here's the cherry on top: When it comes to sending out campaigns from Tidio, these contact properties become your best friends. Need to target a specific group of customers? Just use those properties as filters, and you're good to go. It's all about efficiency, my friends.
So, there you have it—setting up contact properties on Tidio in a nutshell. Easy peasy, right? Stay tuned for more juicy tutorials in our series.
Deepen your knowledge and skills with these bonus resources full of valuable insights:
A step by step guide for Setting Up customer satisfaction on tidio for free
A step by step guide for Setting Up campaigns on tidio for free
Setting Up Your general experience on tidio for free: Setting Up Service level agreemnets
Setting Up team on Tidio for free step by step guide
Alright, folks, that wraps up today's tutorial. If you found this helpful, don't forget to hit that like button and subscribe for more awesome content. See you in the next one!
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